Customer service
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How it works
Ask our AI assistant anything, in any language, 24/7. If you need help with your account and transactions, sign in first and you can choose to chat with a live customer service rep or call us.
Instant 24/7 support
Our AI assistant speaks any language of your choice and solves over 300,000 customer issues every week.
Chat with us
You can request a customer service representative anytime. We are available 24/7 to support you via live chat.
Call us
Need to talk to us? We’re just a phone call away. Simply request a phone call in the chat or click the "Contact us" button below.
Frequently asked questions
More ways we can help
Privacy policy
Learn how we handle your data and keep your personal information safe.
Security at Klarna
Learn how we help you shop securely by protecting your money and data.
Buyer protection
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Solve your problems with the Klarna app
Track your delivery, handle returns and manage your payments in the Klarna app. Get 24/7 help in our chat, come and go, you’ll never miss a message.
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